returns exchanges
🔄 Returns & Exchanges
At Arinandana Trading, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, our returns and exchanges policy is here to help.
📌 Returns
- Items can be returned within 15 days of receiving your order.
- Products must be in their original condition, unworn, unwashed, and with all tags attached.
- To initiate a return, please contact our support team at support@arinandanatrading.com with your order number and reason for return.
- Refunds will be processed within 7-10 business days after we receive the returned item.
📌 Exchanges
- If you received a defective or wrong item, we will gladly exchange it for the correct product.
- To request an exchange, contact our support team with your order details and a photo of the item.
- Exchanges are subject to product availability.
📌 Non-Returnable Items
- Gift cards
- Final sale items
- Items that have been worn, washed, or altered
📌 Shipping for Returns
- Customers are responsible for return shipping costs, unless the item is defective or incorrect.
- We recommend using a trackable shipping service for returns to ensure the item reaches us safely.
📌 Contact Us
If you have any questions about returns or exchanges, please reach out:
📍 13/A, 1st Floor, Pathuria Ghat Street, Kolkata
📞 +91 7733000064
📧 support@arinandanatrading.com