FAQ
❓ Frequently Asked Questions (FAQ)
Here are answers to some common questions about shopping at Arinandana Trading. If you can’t find your answer here, feel free to contact us.
📌 Ordering
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How do I place an order?
Browse our products, select the size and quantity, add to cart, and proceed to checkout. Follow the payment instructions to complete your order. -
Can I cancel my order?
Orders can be canceled within 24 hours of placement. Please contact us immediately if you wish to cancel.
📌 Payment
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What payment methods are accepted?
We accept credit/debit cards, UPI, net banking, and other payment options available at checkout. -
Is it safe to use my card on your website?
Yes, all payments are securely processed using encrypted payment gateways.
📌 Shipping & Delivery
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How long will it take to receive my order?
Standard delivery takes 3-7 business days depending on your location. Expedited delivery is 1-3 business days. -
Can I track my order?
Yes, you will receive a tracking number via email once your order is shipped.
📌 Returns & Exchanges
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Can I return or exchange an item?
Yes, returns and exchanges are allowed within 15 days of delivery. Items must be unworn and in original condition with tags attached. -
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item is defective or incorrect.
📌 Products
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Are the products true to size?
We provide size charts for most products. Please refer to them before placing an order. -
Do you restock sold-out items?
Yes, some items are restocked. Sign up for notifications on the product page to know when it’s available again.
📌 Contact Us
If your question is not listed here, reach out to us at:
📍 13/A, 1st Floor, Pathuria Ghat Street, Kolkata
📞 +91 7733000064
📧 support@arinandanatrading.com